State Farm® Insurance Agent Doug McCann

"Agradezco a mi asesora Maira de State Farm que me ha ayudado en este proceso que ha sido una injusticia. Gracias State Farm por apoyarme y ayudar a aclarar los hechos."

"I contacted Doug McCann's office yesterday with a family emergency. David Ivins, an account manager at Doug's office, was absolutely fantastic. He took the time to review different options with me and was able to restructure two lines of insurance to not only save a little money but to move it to autopay so payments didn't get missed. Awesome service!"

"I had the pleasure of meeting with Myra C. from State Farm. She was warm, welcoming, and assertive. Myra was very helpful and quickly set me up with a new policy for a vehicle I recently purchased."

"My agent, Myra, has been an absolute delight to work with. She has gone above and beyond making sure I'm covered and made sure I know all of my options before making a decision."

"⸻ I had an excellent experience working with Myra Casterjon. She provided outstanding customer service from start to finish. Myra was very descriptive and took the time to clearly explain all of my benefits, making sure I fully understood everything. She is incredibly kind, sweet, and professional, which made the entire process smooth and comfortable. It’s not every day that you receive this level of care when dealing with insurance companies. Because of her exceptional service, I will absolutely continue doing business here. Thank you again, Myra!"

"Excellent service Myra answered all my questions. 10/10 for Myra"

"Hi you're so nice to me and thank you for everything"

"Best vegicle insurance agent I have worked with,"

"David helped me today decide which coverages I needed and which coverages I did not need, saving me money. Isn't that what we all want?"

"I had a business workers comp policy with this group. We closed in July 2025. I kept getting bills for 300 some off dollars. I called multiple times. Most of the time I left a message with reception to then never receive a call back. When I finally talked to the agent, Jack, he said I was billed because I never filled out quarterly audit but that he could reopen it and I could complete it, which I did. I called several more times and left several more messages as I kept receiving bills. Finally at the end of January 2026, I finally got ahold of Jack again and he informed me that even though I only had the policy for 2 months I had to pay for the entire year. He wasn't even aware of this and said he found it in the fine print. I asked him how a business that is closed with no money is supposed to pay a 300 dollar bill and he said that's a decision the owner would have to make. Overall not impressed with the business in general and not impressed with an agent who couldn't be bothered to take 3p seconds to update me on any of this until I became the squeaky wheel. 10/10 do not recommend."

"I had the pleasure of being taken care of by Myra, and it was a great experience! She was helpful and informative, but also very personable. A nice mix of casual yet professional!"

"I have always had great experiences with State Farm. They continue to provide quality customer service and support."

"April was absolutely wonderful, ten out of ten"

"Ive been with Doug McCann state farm for 5 years. I've never had an issue until today. They gave me a fee of 230 dollars and expected me to pay my insurance on top of that. The agent who i was working with didnt seem like she knew what she was talking about or she was just trying to make up lies about why there was a fee. She said they "had a glitch" in their system! I was an absolute loyal client until they did this."

"Great service!"

"Amazing team at this office! Ashley and David were incredible, and offered some of the best customer service and expertise I've ever experienced. They were super knowledgable, friendly, and professional. They moved mountains to help my wife and I get our homeowners insurance and auto insurance properly set up in a timely manner, and with the appropriate amounts of coverage. I wholeheartedly recommend their services. Thank you!"

"David is my agent and he is excellent to work with. This week he assisted me with transferring my auto insurance to my new vehicle. He communicates effectively, demonstrates expert product knowledge, and demonstrates genuine interest I that I had the correct coverages at the appropriate levels. We did this work in a phone call and used email so that I had immediate access to proof of insurance. And I was able to sign documents electronically which was a huge time saver. I am a delighted customer."

"DAVID I., SAVED MY LIFE. I WOULD RECOMMEND EVERYONE POSSIBLE TO THE DOUG TEAM BUT SUPER SHOUT OUT TO DAVID SO QUICK AND KNOWLEGABLE, PROBABLY HANDSOME AS WELL. 10/10"

"This is Kathleen Martin - google signed me in as Alaska Construction Training. Myra's assistance in obtaining our house insurance has been exceptional. She has been a blessing!"

"I just wanted to share that I have been talking with Ashley on a couple products. This woman is awesome! Her customer service skills are top tier. Honestly, I dreaded calling the office with questions because previous interactions with other employees made me feel belittled. Enough so I thought about switching agents. But I’m so glad you have Ashley there now she definitely is an asset to your company!"

"Very professional and easy to work with. I spoke with David on the phone, and he made it so easy to get my insurance needs squared away when I needed to make changes."

"Doug McCann and his team really went out of their way, made an uncomfortable situation manageable, and worked the issue until it was resolved successfully. I appreciate the genuine care."

"Added a vehicle to my policy with David, quick and easy. Like it when no one tries to sell you a bridge."

"Myra, the agent, who helped me was nice and easy going, who helped me through the process and got me a great quote and rate. Thank you Myra."

"State Farm agent Maya Castrejon displayed a very pleasant manner and was very knowledgeable with State Farm's insurance coverages. I want to thank agent Maya Castrejon for helping me to get the best insurance coverage for my needs and for assuring my insurance journey was a positive one!! Sincerely, L. Guinn"