State Farm® Insurance Agent Doug McCann
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robert Truelove
May 4, 2025
1
out of
5
rating by Robert Truelove
"Went to discuss cancelation of my home owners insurance saying to much activity. I filled one clam in December for roof knowing they can't do any thing at that time but I wanted on record . State farm told me to hold off till spring after the snow melted.so I called them back they inspected the roof and would not cover it cause there is no visible damage but inspected where the water came in and had water stains and they cut me a check for paint over the stains. Weird then state farm called me and said there adjuster was coming out again .still did not cover anything but the 1000 dollar check for paint for water stains from roof leak that so said dosnt exist now they drop me for to much activity."
Carrie Jenkins
April 3, 2025
5
out of
5
rating by Carrie Jenkins
"David is super friendly and knowledgeable. He quickly helped me today with my questions and requests. I've been a customer of this office for almost 25 years with vehicle, atv, life, business, and homeowners insurance. I wouldn't go anywhere else!"
We responded:
"Thank you, Carrie, for your wonderful feedback! I'm happy to hear that David was able to assist you promptly with your questions and requests. It's fantastic to know that you've been with our office for nearly 25 years, and we're grateful for your continued trust in us for all your insurance needs. If you ever have more questions or need assistance, we're here to help!"
Gretchen Mattingley
February 28, 2025
5
out of
5
rating by Gretchen Mattingley
"David over at the office was very helpful. I had many concerns and changea that needed to beade to my policy. He spent the time required to make all the changes and ensure that I was completely satisfied. I very much appreciated it."
We responded:
"Thank you, Gretchen, for sharing your experience! I'm happy to hear that David was able to assist you with your policy changes and address your concerns. It's wonderful to know you felt completely satisfied with the service. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Jennifer Christner
February 6, 2025
5
out of
5
rating by Jennifer Christner
"Needed a document to get my driver’s license and David came in clutch! Thank you so much. New to town and happy to be your customer."
We responded:
"I'm glad to hear that David was able to assist you with the document you needed for your driver's license! We're grateful to have you as a new customer in town. If you have any questions or need further assistance, feel free to reach out to our office."
Jane Lister
January 27, 2025
5
out of
5
rating by Jane Lister
"Our family has always received great service from the agents at Doug McCann State Farm. They take their time to answer any questions we pose. Today, David provided great customer service. He was professional and informative."
We responded:
"Thank you, Jane, for sharing your experience with us! I'm happy to hear that our team has consistently provided great service to your family. It's wonderful to know that David was professional and informative during your recent interaction. We're here to assist with any future questions or needs you may have."
Miyah Romano
January 2, 2025
5
out of
5
rating by Miyah Romano
"Great experience, very quick replies, competitive pricing and very knowledgable!"
We responded:
"Thank you, Miyah, for your feedback! I'm happy you appreciated our prompt communication and competitive pricing. Our team is dedicated to offering knowledgeable service. Feel free to reach out if you have any questions or need further assistance!"
Brain Buffet
December 3, 2024
5
out of
5
rating by Brain Buffet
"I have been a customer of theirs for years Doug McCann has been reliable, I have not had a single complaint...but the main reason I am raving about how wonderful they are today is David Ivins he went above and beyond and happened to notice and correct something that had it not been caught would have caused innumerable major issues. He saved things. Super awesome, friendly and efficient to top it all off. Super glad to be using them for my home owners and life insurance needs."
We responded:
"Brain, thank you for your long-standing trust and for sharing your experience! I'm glad to hear that David's keen attention to detail made such a positive impact. It's wonderful to know that you find our team friendly and efficient. We appreciate your kind words and are always here to support your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out!"
Andrea Conter
August 30, 2024
5
out of
5
rating by Andrea Conter
"Doug's team has been amazing over the past 10 years with all of my requests. Today I received fantastic customer service from David Ivins at Doug's Office. I loved David's dedication to finding me exactly what I needed, while ensuring I understood all my options."
We responded:
"Andrea, thank you for your kind words and for being with us for the past 10 years! I'm glad to hear that David provided you with fantastic customer service and helped you understand all your options. Our team is dedicated to meeting your needs, and we appreciate your continued trust in us. If you have any further questions or need assistance, we're always here to help. - Doug McCann - State Farm Insurance Agent, Anchorage, AK"
jeffrey mcdaniel
May 14, 2024
5
out of
5
rating by jeffrey mcdaniel
"Poor girl working by herself? Very professional and fast keeping all customers happy. Give her a raise!"
We responded:
"Thank you, Jeffrey, for recognizing our dedicated team member's professionalism and efficiency! We are pleased to hear that you had a fast and positive experience with us. Your support and kind words mean a lot, and we are grateful for your feedback. Please feel free to reach out if you need any further assistance. - Doug McCann - State Farm Insurance Agent, Anchorage, AK"
jarrell daniel
April 16, 2024
5
out of
5
rating by jarrell daniel
"Ashley Clemins from the Doug McCan office is amazing! Her assistance was swift and easy. The process literally took 4 minutes! I had an issue keeping up with the date and access to make my payments due to a new phone and being locked out of my iCloud (phone won’t recognize my passwords etc) so I called like we used to do in the old days and Ashley told me my policy got cancelled yesterday! She assured me it’s okay and kept my spirits high so I did not panic , accepted my payment , and brightened my day with her energy. Bubbly positive and helpful people like Ashley definitely counteracts the day to day interactions we have with not so friendly agents in the community!"
We responded:
"Thank you, Doug, for the kind words! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs! We sincerely appreciate your support, and it's because of amazing customers like you, we can help our community with their insurance policies! - Doug McCann - State Farm Insurance Agent | Anchorage, AK"
Betty Vehrs
March 20, 2024
5
out of
5
rating by Betty Vehrs
"Great customer service from Heather!"
We responded:
"Wow, thank you for the 5-star rating, Betty! We are delighted to hear that Heather provided you with great customer service. Our team at Doug McCann - State Farm Insurance Agent in Anchorage, AK, is dedicated to providing excellent service to all our customers. We appreciate your feedback and look forward to continuing to meet your insurance needs in the future."
Mark Oppegaard
March 17, 2024
5
out of
5
rating by Mark Oppegaard
"Home Auto or property, if you need any type of Insurance, Doug McCann State Farm is the only place to go!"
We responded:
"Mark, we are thrilled to hear about your positive experience with our team at Doug McCann State Farm. Providing excellent service for all your insurance needs is our top priority, and we are grateful for your kind words. Thank you for choosing us to protect your home, auto, and property. Doug McCann - State Farm Insurance Agent, Anchorage, AK"
Jane Billuk
March 2, 2024
5
out of
5
rating by Jane Billuk
"Me and my fiance had to change policyholders because ours was too high and thankfully April was very helpful and helped me with getting an affordable price and coverage within the day. So thank you very much."
We responded:
"Thank you for your kind words, Jane! We're glad to hear that April provided you with great service. If you ever need anything else, don't hesitate to reach out. We're here to help!"
Isamar Mendez
February 24, 2024
5
out of
5
rating by Isamar Mendez
"I just went in to go over my coverage and options and I gotta say Karolyn was wonderful!! I loved meeting with her and going over every detail and aspect of my coverages. I am looking forward to our next appointment!!"
We responded:
"Thank you for your feedback, Isamar! Karolyn always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
Mark Oppegaard
February 6, 2024
5
out of
5
rating by Mark Oppegaard
"Mz Candais was a great help and quite knowledgeable. I would recommend Doug McCann Ins. Co to anyone whom needs home owners or car insurance. Excellent customer service and VERY competitive pricing."
We responded:
"Thanks for the kind words, Mark! We’re happy to hear Candais was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Sue Andrews
January 19, 2024
5
out of
5
rating by Sue Andrews
"Candais was very helpful and pleasant to deal with. Knowledgeable and fast. What more can I say😀"
We responded:
"Sue, thank you for the positive review & shout out for Candais. We appreciate you!"
Hugo Melendez
January 10, 2024
5
out of
5
rating by Hugo Melendez
"Good customer service in all aspects! Thank you all of you!"
We responded:
"Thank you, Hugo, for the wonderful review! We are happy to have you as part of our Anchorage State Farm family!"
Jamela Anderson
December 19, 2023
5
out of
5
rating by Jamela Anderson
"I worked with April Nebreja. She is a wonderful agent! She made the process smooth and easy. She was detailed when explaining and she had no problem answering any of my questions. I feel 110% stress free after working with her. I highly recommend working with her or any other staff at this establishment!"
We responded:
"Thank you, Jamela, for recognizing April's exceptional service. We appreciate your acknowledgment of her ability to streamline the process and provide thorough explanations. April and our team are dedicated to ensuring a stress-free experience for our clients. Your recommendation means a lot to us, and we look forward to serving you again in the future."
Chester Dearie
December 14, 2023
5
out of
5
rating by Chester Dearie
"Every and I do mean every time I have had a question or a request it has consistently been handled by an efficient and friendly staff."
We responded:
"We love seeing reviews like this, Chester! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Byron De La Cruz
October 24, 2023
5
out of
5
rating by Byron De La Cruz
"Candice went above and beyond providing a customer experience anyone would be grateful for. I could not feel better taken care of at the end of the day knowing that I can rely on state farm to have associates as knowledgeable as her."
We responded:
"Thank you, Byron, for your positive feedback and for acknowledging the exceptional assistance provided by Candais. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Peter Vue
October 11, 2023
5
out of
5
rating by Peter Vue
"Great and welcoming people that is always looking to help you out!"
We responded:
"Thank you so much for the kind review, Peter! We're glad to have you as part of our State Farm family."
Matthew McCracken
October 2, 2023
5
out of
5
rating by Matthew McCracken
"Doug and Karolyn have been an absolute pleasure to work with. I would highly recommend Doug McCann and his amazing State Farm team to handle all of your insurance needs."
We responded:
"Matthew, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Barb Yanoshek
September 21, 2023
5
out of
5
rating by Barb Yanoshek
"Wonderful staff. They are always ready to answer my random questions and keep me informed."
We responded:
"Thank you, Barb, for acknowledging our wonderful staff who are always available to address your inquiries and keep you informed. Your satisfaction is important to us, and we're here to assist you."
Ronald Johnson
September 10, 2023
5
out of
5
rating by Ronald Johnson
"Always there"
We responded:
"Ronald, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Anchorage, AK."
Nate Roberts
July 20, 2023
5
out of
5
rating by Nate Roberts
"She was very helpful and informative and I really appreciated that as someone who was new to the ins and outs of insurance"
We responded:
"We love seeing reviews like this, Nate! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"