State Farm® Insurance Agent Doug McCann
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Andrea Conter
August 30, 2024
5
out of
5
rating by Andrea Conter
"Doug's team has been amazing over the past 10 years with all of my requests. Today I received fantastic customer service from David Ivins at Doug's Office. I loved David's dedication to finding me exactly what I needed, while ensuring I understood all my options."
We responded:
"Andrea, thank you for your kind words and for being with us for the past 10 years! I'm glad to hear that David provided you with fantastic customer service and helped you understand all your options. Our team is dedicated to meeting your needs, and we appreciate your continued trust in us. If you have any further questions or need assistance, we're always here to help. - Doug McCann - State Farm Insurance Agent, Anchorage, AK"
jeffrey mcdaniel
May 14, 2024
5
out of
5
rating by jeffrey mcdaniel
"Poor girl working by herself? Very professional and fast keeping all customers happy. Give her a raise!"
We responded:
"Thank you, Jeffrey, for recognizing our dedicated team member's professionalism and efficiency! We are pleased to hear that you had a fast and positive experience with us. Your support and kind words mean a lot, and we are grateful for your feedback. Please feel free to reach out if you need any further assistance. - Doug McCann - State Farm Insurance Agent, Anchorage, AK"
jarrell daniel
April 16, 2024
5
out of
5
rating by jarrell daniel
"Ashley Clemins from the Doug McCan office is amazing! Her assistance was swift and easy. The process literally took 4 minutes! I had an issue keeping up with the date and access to make my payments due to a new phone and being locked out of my iCloud (phone won’t recognize my passwords etc) so I called like we used to do in the old days and Ashley told me my policy got cancelled yesterday! She assured me it’s okay and kept my spirits high so I did not panic , accepted my payment , and brightened my day with her energy. Bubbly positive and helpful people like Ashley definitely counteracts the day to day interactions we have with not so friendly agents in the community!"
We responded:
"Thank you, Doug, for the kind words! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs! We sincerely appreciate your support, and it's because of amazing customers like you, we can help our community with their insurance policies! - Doug McCann - State Farm Insurance Agent | Anchorage, AK"
Betty Vehrs
March 20, 2024
5
out of
5
rating by Betty Vehrs
"Great customer service from Heather!"
We responded:
"Wow, thank you for the 5-star rating, Betty! We are delighted to hear that Heather provided you with great customer service. Our team at Doug McCann - State Farm Insurance Agent in Anchorage, AK, is dedicated to providing excellent service to all our customers. We appreciate your feedback and look forward to continuing to meet your insurance needs in the future."
Mark Oppegaard
March 17, 2024
5
out of
5
rating by Mark Oppegaard
"Home Auto or property, if you need any type of Insurance, Doug McCann State Farm is the only place to go!"
We responded:
"Mark, we are thrilled to hear about your positive experience with our team at Doug McCann State Farm. Providing excellent service for all your insurance needs is our top priority, and we are grateful for your kind words. Thank you for choosing us to protect your home, auto, and property. Doug McCann - State Farm Insurance Agent, Anchorage, AK"
Jane Billuk
March 2, 2024
5
out of
5
rating by Jane Billuk
"Me and my fiance had to change policyholders because ours was too high and thankfully April was very helpful and helped me with getting an affordable price and coverage within the day. So thank you very much."
We responded:
"Thank you for your kind words, Jane! We're glad to hear that April provided you with great service. If you ever need anything else, don't hesitate to reach out. We're here to help!"
Isamar Mendez
February 24, 2024
5
out of
5
rating by Isamar Mendez
"I just went in to go over my coverage and options and I gotta say Karolyn was wonderful!! I loved meeting with her and going over every detail and aspect of my coverages. I am looking forward to our next appointment!!"
We responded:
"Thank you for your feedback, Isamar! Karolyn always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
Mark Oppegaard
February 6, 2024
5
out of
5
rating by Mark Oppegaard
"Mz Candais was a great help and quite knowledgeable. I would recommend Doug McCann Ins. Co to anyone whom needs home owners or car insurance. Excellent customer service and VERY competitive pricing."
We responded:
"Thanks for the kind words, Mark! We’re happy to hear Candais was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Sue Andrews
January 19, 2024
5
out of
5
rating by Sue Andrews
"Candais was very helpful and pleasant to deal with. Knowledgeable and fast. What more can I say😀"
We responded:
"Sue, thank you for the positive review & shout out for Candais. We appreciate you!"
Hugo Melendez
January 10, 2024
5
out of
5
rating by Hugo Melendez
"Good customer service in all aspects! Thank you all of you!"
We responded:
"Thank you, Hugo, for the wonderful review! We are happy to have you as part of our Anchorage State Farm family!"
Jamela Anderson
December 19, 2023
5
out of
5
rating by Jamela Anderson
"I worked with April Nebreja. She is a wonderful agent! She made the process smooth and easy. She was detailed when explaining and she had no problem answering any of my questions. I feel 110% stress free after working with her. I highly recommend working with her or any other staff at this establishment!"
We responded:
"Thank you, Jamela, for recognizing April's exceptional service. We appreciate your acknowledgment of her ability to streamline the process and provide thorough explanations. April and our team are dedicated to ensuring a stress-free experience for our clients. Your recommendation means a lot to us, and we look forward to serving you again in the future."
Chester Dearie
December 14, 2023
5
out of
5
rating by Chester Dearie
"Every and I do mean every time I have had a question or a request it has consistently been handled by an efficient and friendly staff."
We responded:
"We love seeing reviews like this, Chester! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Byron De La Cruz
October 24, 2023
5
out of
5
rating by Byron De La Cruz
"Candice went above and beyond providing a customer experience anyone would be grateful for. I could not feel better taken care of at the end of the day knowing that I can rely on state farm to have associates as knowledgeable as her."
We responded:
"Thank you, Byron, for your positive feedback and for acknowledging the exceptional assistance provided by Candais. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Peter Vue
October 11, 2023
5
out of
5
rating by Peter Vue
"Great and welcoming people that is always looking to help you out!"
We responded:
"Thank you so much for the kind review, Peter! We're glad to have you as part of our State Farm family."
Matthew McCracken
October 2, 2023
5
out of
5
rating by Matthew McCracken
"Doug and Karolyn have been an absolute pleasure to work with. I would highly recommend Doug McCann and his amazing State Farm team to handle all of your insurance needs."
We responded:
"Matthew, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Barb Yanoshek
September 21, 2023
5
out of
5
rating by Barb Yanoshek
"Wonderful staff. They are always ready to answer my random questions and keep me informed."
We responded:
"Thank you, Barb, for acknowledging our wonderful staff who are always available to address your inquiries and keep you informed. Your satisfaction is important to us, and we're here to assist you."
Ronald Johnson
September 10, 2023
5
out of
5
rating by Ronald Johnson
"Always there"
We responded:
"Ronald, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Anchorage, AK."
Nate Roberts
July 20, 2023
5
out of
5
rating by Nate Roberts
"She was very helpful and informative and I really appreciated that as someone who was new to the ins and outs of insurance"
We responded:
"We love seeing reviews like this, Nate! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Canadianpirate Anders
July 19, 2023
5
out of
5
rating by Canadianpirate Anders
"Very nice and helpful staff. I was connected to a local agent named April who is quick, efficient, helpful, outgoing and very easy to work with. Everything you could ask for in customer service. 2 million times better than talking to robots! Thanks again"
We responded:
"Thank you for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like April, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
George Makris
June 10, 2023
5
out of
5
rating by George Makris
"The staff is most helpful"
We responded:
"George, thank you for taking the time to leave us a review! We greatly appreciate your business!"
Timothy Davies
May 14, 2023
5
out of
5
rating by Timothy Davies
"Great insurance for those living in Rural areas of the State."
We responded:
"Thank you for the great feedback, Timothy! We strive to provide you with the insurance you need at a value you deserve and great customer care! "
_lighting gamer_
March 30, 2023
5
out of
5
rating by _lighting gamer_
"Friendly service and great experience"
We responded:
"Thank you for the wonderful review! We strive to go the extra mile to provide you with friendly, professional and thorough customer care! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
Cynthia Ngankoy
March 22, 2023
5
out of
5
rating by Cynthia Ngankoy
"Karolyn was such a great help! She explained my insurance in great detail, educating me of what is available to me. Super grateful and thankful!!"
We responded:
"Karolyn strives to go the extra mile to provide you with the customer care that you with the customer care that you deserve, Cynthia! Thank you for the wonderful review and for your kind words! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
JL Tosland
March 12, 2023
4
out of
5
rating by JL Tosland
"Love it."
We responded:
"Thank you for the 5 star review! It is always our pleasure to be able to provide you with the customer care that you deserve and to be able to assist you with any of your insurance needs! "
Mike Linz
February 25, 2023
5
out of
5
rating by Mike Linz
"Great people very helpful."
We responded:
"Thank you for the wonderful review and for your kind words about our team, Mike! We strive to go the extra mile to assist you with any of your insuarnce questions or needs!"